At SUIYING, we treat international transit with the same mindfulness as our lapidary craft. Every talisman is individually wrapped, vibrationally cleansed with cedar, and insured against loss or transit shock.
1. Global Shipping Rates & Complimentary Thresholds
- Complimentary Insured Air Shipping: On all international orders exceeding $260 USD.
- Standard Insured Courier (under $260 USD): Flat rate of $13.95 USD worldwide.
- Expedited DHL Express Courier: Available at checkout for $24.95 USD (delivered in 3–5 business days globally).
2. Fulfillment Timeline & Crafting Cadence
Because each talisman is knotted on genuine Japanese silk with intentional breathwork, please allow 1 to 2 business days for atelier preparation, knotting verification, and sacred smoke cleansing prior to dispatch.
3. Estimated Transit Times by Destination
- North America (US & Canada): 5 to 9 business days via insured priority air (final delivery by USPS / Canada Post).
- United Kingdom & European Union: 6 to 10 business days (final delivery by Royal Mail, Deutsche Post, or La Poste).
- Australia & New Zealand: 7 to 11 business days (final delivery by Australia Post).
- East Asia & Singapore: 4 to 7 business days.
4. Customs, Import Duties & VAT
United States: Orders valued under $800 USD enter completely duty-free under the US Section 321 De Minimis threshold.
European Union & United Kingdom: Applicable VAT or regional customs handling fees may occasionally be assessed by national postal authorities depending on local regulatory tiers.
Australia & New Zealand: Orders under $1,000 AUD enter duty-free without additional customs tariffs.
5. Transit Damage or Loss Guarantee
Every parcel is 100% insured by SUIYING. In the rare event that a package is lost in transit or arrives with compromised packaging, we immediately dispatch a replacement or issue a full refund without bureaucratic delay.