Shipping & Global Customs

At SUIYING, we treat international transit with the same mindfulness as our lapidary craft. Every talisman is individually wrapped, vibrationally cleansed with 432Hz Tibetan singing bowls, and insured against loss or transit shock.

1. Global Shipping Rates & Complimentary Threshold

  • Complimentary Insured Air Shipping: On all orders exceeding $80.00 USD worldwide.
  • Standard Insured Courier (under $80.00 USD): Flat rate of $8.00 USD worldwide.
  • Expedited Express Courier: Available at checkout for $15.00 USD (delivered in 3–5 business days globally).

2. Fulfillment Timeline & Crafting Cadence

Because each talisman is knotted on reinforced Japanese silk cord with intentional breathwork and inspected under 4K macro magnification, please allow 1 to 2 business days for atelier preparation, knotting verification, and sacred acoustic cleansing prior to dispatch.

3. Estimated Transit Times by Destination

  • North America (US & Canada): 5 to 9 business days via insured priority air (final delivery by USPS or Canada Post).
  • United Kingdom & European Union: 6 to 10 business days (final delivery by Royal Mail, Deutsche Post, or La Poste).
  • Australia & New Zealand: 7 to 11 business days (final delivery by Australia Post).
  • East Asia & Singapore: 4 to 7 business days.

4. Customs, Import Duties & Taxes

United States: Orders valued under $800 USD enter completely duty-free under the US Section 321 De Minimis threshold.

Australia & New Zealand: Orders under $1,000 AUD enter duty-free without additional customs tariffs.

European Union & United Kingdom: Applicable VAT or regional customs handling fees may occasionally be assessed by national postal authorities depending on local regulatory tiers.

5. 100% Transit Damage or Loss Guarantee

Every parcel is 100% insured by SUIYING. In the rare event that a package is lost in transit, delayed, or arrives with compromised packaging, we immediately dispatch a replacement talisman or issue a full refund without bureaucratic delay.