物流政策
At SUIYING, we treat international transit with the same mindfulness as our lapidary craft. Every talisman is individually wrapped, vibrationally cleansed with 432Hz Tibetan singing bowls, and insured against transit shock or loss.
1. Shipping Rates & Complimentary Threshold
- Complimentary Insured Shipping: On all orders over $80.00 USD worldwide.
- Standard Insured Courier (under $80.00 USD): Flat rate of $8.00 USD.
- Expedited Express Courier: Available at checkout for $15.00 USD (delivered in 3–5 business days globally).
2. Atelier Preparation & Acoustic Cleansing
Because each talisman is knotted on reinforced Japanese silk cord and individually inspected, please allow 1 to 2 business days for atelier preparation, knotting verification, and sacred sound bowl attunement prior to dispatch.
3. Estimated Transit Times
- United States & Canada: 5 to 9 business days via insured priority air (final delivery by USPS or Canada Post).
- United Kingdom & European Union: 6 to 10 business days (final delivery by Royal Mail, Deutsche Post, or La Poste).
- Australia & New Zealand: 7 to 11 business days (final delivery by Australia Post).
- East Asia & Singapore: 4 to 7 business days.
4. Customs, Import Duties & Taxes
United States: Orders valued under $800 USD enter completely duty-free under the US Section 321 De Minimis threshold.
Australia & New Zealand: Orders under $1,000 AUD enter duty-free without additional customs tariffs.
European Union & United Kingdom: Applicable VAT or regional customs handling fees may occasionally be assessed by national postal authorities depending on local regulatory tiers.
5. 100% Transit Protection Guarantee
Every parcel is fully insured by SUIYING. In the rare event that a package is delayed, lost in transit, or arrives with compromised packaging, we immediately dispatch a replacement talisman or issue a full refund without bureaucratic delay.